Work through these on each device that’s behind:
- The same Apple Account, with iCloud on. Every device must be signed in to the same account in the system’s Settings.
- Sync is on here. Settings › Sync › Sync with iCloud is a switch per device.
- Billine Pro is active on this device. If Settings › Subscription says you’re on the free plan, tap Restore purchases.
- The device is online. Then tap Sync now.
What the status says
- Up to date, with a time: this device has everything iCloud had then.
- Changes waiting to sync: changes made here haven’t gone up yet. They go when the device is online.
- Your iCloud storage is full: changes wait on this device until there’s room. Free some space in iCloud, or get more.
- Sign in to iCloud in System Settings to sync, or iCloud is restricted on this device: sign in, or lift the restriction in Screen Time. Everything stays on this device meanwhile.
Nothing is lost while you fix it
Each device keeps every task it has, and works fully offline. When sync starts again, changes come together; if the same thing changed on two devices, the later change wins and the other is listed in Changes made on two devices.
Still stuck? Write to us with the devices and system versions you use.
Checked against Billine 1.0